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| Corporate Accounts / Payment Methods |
At buy-printer-paper.org, we accept Visa, MasterCard, American
Express and Discover credit cards.
OPEN an ACCOUNT
(minimum $250.00 purchase)
EXISTING ACCOUNTS = Business credit is available to established and rated accounts, PLEASE EMAIL
US YOUR DESIRE TO BE PLACED ON OPEN ACCOUNT STATUS. info@office-supplies.us.com
Corporate Accounts = The credit approval process may take a few days. Simply fill-out the online
credit application or Fax your Credit Info. to 914-921-2209 , and your account will be established
quickly . If you are placing your first order with us and don't wish to wait for completion
of the credit approval process, please supply Credit Card information at checkout to insure rapid
delivery. |
For personal assistance please call:
888-836-7762
M-F 9am - 5pm EST
You can also email us at:
info@office-supplies.us.com
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| Shipping Policy |
Delivery is "FREE" on orders over $75.00 to destination
within the continental US. Orders under $75.00 are charged a $8.95 delivery fee.
Shipments within the continental U.S.
We deliver the very next business day on almost every order. Typically, these are "in-stock"
items. There are a few items that are not available for next business day delivery including
bulk paper and label orders. These are items that exceed UPS or FedEx weight/size restrictions,
or your location is outside of next business day service areas. These shipments will arrive
to you within 2 to 3 business days.
If you absolutely need your delivery the next business day (for "in-stock" items)
please contact us and we will do all we can to insure next business day delivery. There may
be a small charge for this service.
Oversize/Heavy/Non-UPS Shippable Items
Items that cannot be shipped via US Postal Service or UPS will be sent common carrier and
deliver in 2 -3 days. All items manufactured by Metro Forms or Burlington delivers in 2 -
4 days |
Shipments outside the continental U.S.
Shipping charges will be added to all orders to be delivered to Alaska, Hawaii, U.S. Territories
and possessions.
APO/FPO Shipments
Items that exceed USPS priority limitations, over 70 pounds or 108" girth/height, require
shipment to an APO/FPO consolidation point. These items are typically furniture, hardware,
and bulk paper products. Items which exceed these limitations are shipped via freight forwarder
to the APO/FPO consolidation point.
Foreign Shipments
Unfortunately we do not ship to foreign locations at this time, with the exception of APO/FPO
addresses.
For personal assistance please call: 888-836-7762 M-F 9am - 5pm
EST. You can also email us at:
info@office-supplies.us.com |
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| Returns and Credits |
NOTE: If you return any product to our sales offices
or warehouses without an *RMA# you will not receive credit.
* Requesting A Product Return
Fill in the RMA form to request a Return Merchandise Authorization
(RMA) number. A Customer Care Representive will contact you within two business days with the RMA
Number.
NOTE: Fields marked in red are required. Only one RMA number
is issued per product.
After Receiving Your Return Merchandise Authorization (RMA) Number
1) Write your RMA number legibly on the return label.
2) We will provide you with the correct return merchandise address, along with your RMA number.
Crediting Your Account:
Credit will be issued within ten business days of receiving your return. All refunds for credit
will be issued to the credit card account that appears on the original invoice. Shipping fees are
non-refundable. Please note that your financial institution may take up to 10 additional days from
the date we issue the credit to post it to your actual account. Questions regarding this should
be directed to your financial institution. When returning an item paid for by check or money order,
a refund check will be mailed to you within 10 business days from the time we receive your return.
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Thank you for shopping with us !!! |
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